Frequently Asked Questions

Everything you need to know about your Mat up! experience.

How do I choose the right size?

We provide a detailed size guide on every product page. If you are between sizes, we generally recommend sizing up for a more comfortable fit.

What is your return policy?

We offer a 30-day return window for all unworn and unwashed items with original tags attached. Simply visit our returns portal to start the process.

How long will my shipping take?

Standard shipping typically takes 3-5 business days within the continental US. International shipping times vary by location, usually ranging from 7-14 business days.

Do you offer international shipping?

Yes, Mat up! ships to over 50 countries worldwide. Shipping costs and delivery estimates are calculated at checkout based on your destination.

How should I care for my garments?

To maintain the quality of your clothing, we recommend machine washing cold with like colors and hanging to dry. Specific care instructions are located on the inner label.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and buy-now-pay-later options like Klarna and Afterpay.